Privacy
Draft, pending review by counsel. Structure and the desk's actual practice are accurate. Anything marked below as an open decision is not yet settled and should not be relied on.
We hold the minimum needed to arrange a booking: your wallet address, an email if you give us one, and the briefs you send us.
What we store
Your wallet address, which is your account identity. Optionally a name, an email for confirmations and a phone number for the day of travel. The content of your requests, the quotes we issue, and the signature of any payment.
Once a booking is confirmed, the booking reference, itinerary and documents the supplier issues, such as tickets and vouchers. These sit in private storage that only you, signed in, and the desk can open.
For flights, each passenger's full name, date of birth, nationality and passport number and expiry, because the aircraft operator must file them with border authorities. These are encrypted before they are stored, seen only by the desk and the operator, and deleted automatically after the trip, or straight away if the booking is cancelled.
If you connect Telegram, the id of that chat, so we can send you booking updates. Send /stop to the bot, or disconnect on your account page, and we forget it.
We do not store private keys, seed phrases, or card details. We never ask for them, and no part of this product has a field for them.
What is public
Solana is a public ledger. A payment to our treasury is visible to anyone, including the amount, the timing, and the wallet it came from. That is a property of the chain, not a choice we made about your data.
Who sees your brief
The concierge working your request, and the suppliers we must approach to source it. Suppliers are told what they need to quote and deliver. They are not told your budget.
OPEN DECISION
Counsel to confirm the lawful basis under GDPR, the retention schedule, the processor list, cross-border transfer mechanism, and the wording of the data subject access route.
Questions about any of this go to the desk, not to a form. A concierge will answer, and where the answer is "undecided" they will say so.